My Guitar Center Experience
My first in many, many years.
Sneaking around, I might make the ideal Michelin Star secret food judge slash critic. Putting my foodie-never-hired-for-that superpowers to the test, I decided to make an Arturia brand, 61 key MIDI keyboard controller purchase from Guitar Center. My review for that is in the next article here.
What appealed to me:
Store pickups! A relief in this time period.
I heard about price matching.
Returns sounded easier for me.
Guitar Center is everywhere. If unable to get my horse and buggy out to one, or Iâm stranded in the desert, a Guitar Center is by a nearby oasis for any drama and/or returns.
âWhat happens if itâs registered to someone else? The company sends a used product sold to your brand as ânew?ââ Guitar Centerâs team told me they would help me work through this issue if it happened.
Can I get in touch with humans there? I can.
How do those humans treat me when I ask about normal customer concerns? Do they ignore me? Move on? Call me a loser? Imply I am one? Some store and product customer service teams very often look down on you.
Overnight was fast, as promised. đ
I asked for a price match.
Because my website was outside of the USA, the staffer said he wouldnât be able to match it, but he could get me overnight delivery for free for my first Guitar Center in a while purchase. So he did.
With other stores, âovernightâ generally means âwe mean overnight from when it ships, possibly delayed by the carrier.â I canât speak for every time Guitar Center mails an item. My MIDI keyboard was ordered late afternoon, delivered early this morning to a local store. An e-mail flew in that my order was ready.
And the day was saved by the Powerpuff Girls, I mean, Guitar Center.
